Casino / Sports
Every term you encounter in the lobby — from RTP to rollover, Asian handicap to KYC — is explained here in plain language. Use this page before you open an account or whenever a feature label leaves you uncertain.
Knowing what a term means changes how you read a game screen or a information notice. When you see volatility listed on a slot, or a rollover condition attached to a wallet credit, that language is telling you something concrete about how the round or the offer actually works.
Lobby labels fall into four practical groups. Knowing which group a term belongs to tells you where to look for it on screen.
Terms like RTP, volatility, house edge and RNG appear on individual game tiles and in provider info panels. On slots from PG Soft or Microgaming, these figures are shown where the studio chooses to expose them — not every title displays all of them.
Asian handicap, over/under, spread and decimal odds appear in the sportsbook section, most visibly on cricket markets including BPL and international fixtures. The odds format can usually be switched in your account display settings.
Deposit, withdrawal, e-wallet, KYC and verification status appear in the account area and at the payment screen. Nagad, Rocket and Upay are the verified local rails; their labels appear exactly as named when you select a transfer method.
Rollover, turnover, wagering requirement and eligible games appear in the terms attached to any active information. Always read the conditions panel linked from the information notice before you use a wallet credit toward a specific game type.
Plain definitions for the terms you will see most often across slots, live tables and crash games.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage. It is the inverse of RTP carries a 4% house edge. Live dealer table games and sportsbook markets each carry their own house edge, which varies by game type and bet selection.
Volatility describes how a slot pays out — high volatility means larger wins that arrive less often; low volatility means smaller, more frequent returns. It affects how your balance moves during a session. Volatility is listed on game info panels where the provider chooses to display it.
A wager or turnover requirement is the number of times you must bet a specified amount before a wallet credit or its winnings can be withdrawn. The requirement is stated in the information conditions. Check the terms panel linked from any active information for the exact multiplier and eligible game list.
In slot context, a jackpot is the highest prize tier a game can award, triggered by specific reel combinations or a dedicated feature round. Some slots carry a fixed jackpot amount; others link prize pools across sessions. The game info panel shows whether a jackpot feature is present.
A live dealer game streams a real human dealer running a physical table — cards, roulette wheel or dice — via video. You place bets on screen and the result comes from the physical action on camera.
Definitions for the terms that appear in the sportsbook, at the payment screen and during account verification.
Asian handicap is a betting format used mainly in football and cricket that removes the draw outcome by giving one side a virtual head start.
Over/under is a market where you bet on whether a measurable figure — total runs in a cricket innings, total goals in a match — will finish above or below a line set by the sportsbo
Rollover is another word for wagering or turnover requirement — the number of times a credited amount must be bet before withdrawal is permitted. The rollover multiplier and which game categories count toward it are stated in the information terms. Sportsbook bets and casino rounds may contribute at different rates.
An e-wallet is a mobile-based payment account used to deposit and withdraw funds without a bank card. At ee114, the verified e-wallet options are Nagad, Rocket and Upay. You select your preferred rail at the deposit or withdrawal screen and follow the transfer steps shown there.
KYC stands for Know Your Customer. It is the identity verification process your account may need to complete before withdrawals are processed. The steps — which can include submitting a national ID or confirming your registered mobile number — are shown in the verification section of your account area.
Session controls are account-level tools that let you set boundaries on how long or how much you engage in a session. At ee114, these controls are accessible from your account settings. The available options and how to activate them are described in the account help section.
Seeing a term in isolation is one thing; seeing how it connects to a real screen action is more useful. When you open a slot from PG Soft — say a high-volatility title — the game info panel may show the RTP figure alongside the volatility rating.
High-volatility label on a PG Soft game tile signals infrequent but larger feature rounds. The RTP figure beside it gives the long-run return rate. Both are shown where the provider exposes them — not every title displays both.
A BPL fixture with a -1.5 run handicap means the favoured side must win by more than 1.5 runs for that selection to pay. The market card shows the handicap line and the decimal odds for each side before you confirm.
The withdrawal screen checks your verification status before processing. If KYC is incomplete, the account area displays the required steps — typically confirming your registered mobile number or submitting an ID document.
The terms panel linked from a information notice states the rollover multiplier and which game types count. Slots and live casino rounds may contribute at different rates; the panel is the authoritative source before you use a wallet credit.
If a term in the lobby or a feature label is unclear, our support routes are open through the channels published on the site.
Open the chat widget from any page in the lobby. Describe the term or screen label you are unsure about and the support team will clarify it directly.
The help centre linked from the account menu covers common term definitions, payment steps and account verification questions in one place.
For questions tied to your specific account — KYC status, wallet verification or session control settings — use the account support route shown in your signed-in account area.
Practical questions about how the features behind these terms actually work on the platform.
Open the game info panel on the slot tile — the icon is usually an information symbol on the tile or inside the game loading screen. RTP is shown there only if the provider has chosen to expose it for that title. Not every slot displays this figure.
Go to your account settings and look for the display preferences section. The odds format — decimal, fractional or other available options — can be changed there. The sportsbook markets update to your selected format immediately after you save the change.
Sign in and open the account area. The verification section shows your current status and lists any outstanding steps. If documents are required, the upload path is shown directly on that screen. Complete the steps before initiating a withdrawal to avoid delays.
Go to the deposit screen in your account wallet. Select Nagad or Rocket from the payment method list, enter the amount within the limits shown, and follow the transfer instructions displayed on screen. The steps reflect the current configuration for your account region.
Every active information has a linked terms panel — look for the conditions link on the information notice itself or in the information section of your account. The panel states the rollover multiplier, eligible game categories and any time limit that applies.
Session controls are in the account settings area. Sign in, navigate to the responsible-play or account limits section, and the available controls are listed there with instructions for activating each one. Changes take effect as described on that screen.